🔒 Privacy
Last Updated: January 2025

3k Privacy Policy

Your privacy matters to us. This policy explains exactly what personal data 3k collects, why we collect it, how we use it, and what rights you have over your own information as a player on our platform.

How 3k Protects Your Privacy

Six core commitments that define how we handle your personal data

Data Encryption

All personal data transmitted between your device and the 3k platform is encrypted using industry-standard TLS technology. Your information is never sent in plain text over the internet.

No Data Selling

3k will never sell your personal data to third parties for marketing or advertising purposes. Your information is used only to operate your account and improve your experience on the platform.

You Control Your Data

You have the right to access, correct, or request deletion of your personal data at any time. Contact the 3k support team and we will process your request promptly and without unnecessary delay.

Minimal Data Collection

3k only collects the data that is genuinely necessary to operate your account, process transactions, and comply with legal obligations. We do not collect data for the sake of it.

Strict Access Controls

Access to your personal data within 3k is restricted to staff who genuinely need it to do their jobs. All staff with data access are trained on data protection responsibilities.

Breach Notification

In the unlikely event of a data breach that affects your personal information, 3k will notify you promptly and take immediate steps to contain the breach and protect affected accounts.

Your Privacy Matters: This Privacy Policy explains how 3k collects and uses your personal data. By registering a 3k account, you confirm that you have read and understood this policy. If you have any questions, contact us at [email protected].

1 Introduction

3k ("we", "us", "our") operates the online betting and gaming platform at 3k-3k.net. As part of running this platform, we collect and process personal data about the players who register and use our services. This Privacy Policy explains what data we collect, how we use it, who we share it with, and what rights you have as a data subject.

We take privacy seriously at 3k. The platform is built for players in Bangladesh, and we understand that trust is everything. When you share your personal information with us — whether it's your name, your mobile number, or your bKash account details — you're trusting us to handle it responsibly. This policy is our commitment to doing exactly that.

This Privacy Policy applies to all personal data collected through the 3k website, mobile app, and any other services we provide. It should be read alongside the 3k Terms and Conditions, which govern your use of the platform overall.

2 What Data We Collect

3k collects the following categories of personal data from players:

Category Examples
Identity Data Full name, date of birth, national ID number, photograph
Contact Data Mobile phone number, email address
Financial Data bKash / Nagad / Rocket account number, transaction history, deposit and withdrawal records
Account Data Username, password (hashed), account balance, betting history, bonus usage
Technical Data IP address, device type, browser type, operating system, session data
Usage Data Pages visited, games played, time spent on platform, click patterns
Communications Data Support chat logs, emails sent to 3k, feedback submitted

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless we are legally required to do so in specific circumstances.

3 How We Collect Your Data

3k collects your personal data through the following means:

  • Direct registration: When you create a 3k account, you provide your name, mobile number, and other details directly through the registration form.
  • Identity verification: When we ask you to verify your identity, you may submit a copy of your national ID card or other documents.
  • Transactions: When you make a deposit or withdrawal, your payment details and transaction records are captured automatically.
  • Platform usage: As you use the 3k platform, we automatically collect technical and usage data through cookies and server logs.
  • Customer support: When you contact the 3k support team, we collect the information you share in that communication.
  • Promotions: If you participate in a 3k promotion or competition, we may collect additional information as part of that process.

4 Why We Use Your Data

3k uses your personal data for the following purposes:

  • To create and manage your 3k account and verify your identity.
  • To process deposits, withdrawals, and bet settlements in BDT.
  • To detect and prevent fraud, money laundering, and other illegal activity.
  • To comply with legal and regulatory obligations applicable to the 3k platform.
  • To provide customer support and respond to your enquiries.
  • To send you important account notifications, such as transaction confirmations and security alerts.
  • To improve the 3k platform based on how players use it.
  • To enforce the 3k Terms and Conditions and other platform policies.
  • To send you promotional communications about 3k offers, where you have consented to receive them.
Marketing Opt-Out: If you no longer wish to receive promotional messages from 3k, you can opt out at any time by contacting our support team at [email protected]. Opting out of marketing will not affect your ability to use the platform.

5 Sharing Your Data

3k does not sell your personal data to third parties. We may share your data with the following categories of recipients only where necessary and for legitimate purposes:

  • Payment providers: bKash, Nagad, and Rocket receive the transaction data necessary to process your deposits and withdrawals.
  • Identity verification services: Third-party KYC providers may process your identity documents to verify your age and identity on our behalf.
  • Technology providers: Companies that provide hosting, security, analytics, or other technical services to 3k may process limited data as part of delivering those services.
  • Legal and regulatory authorities: We may disclose your data to law enforcement, regulators, or courts where we are legally required to do so.
  • Fraud prevention agencies: We may share data with fraud prevention organisations to protect the platform and its players.

All third parties who process data on behalf of 3k are required to handle it securely and in accordance with applicable data protection standards. They are not permitted to use your data for their own purposes beyond the specific service they provide to 3k.

6 Data Retention

3k retains your personal data for as long as your account is active and for a period afterwards as required by law or legitimate business need. In general:

  • Account and transaction data is retained for a minimum of five years after account closure to comply with anti-money laundering regulations.
  • Identity verification documents are retained for the period required by applicable law.
  • Customer support communications are retained for up to two years after the conversation is closed.
  • Technical and usage data collected via cookies may be retained for shorter periods as described in the Cookies section below.

When your data is no longer required, 3k will securely delete or anonymise it so that it can no longer be linked back to you.

7 Cookies and Tracking

3k uses cookies and similar tracking technologies to make the platform work properly and to understand how players use it. A cookie is a small text file stored on your device when you visit a website.

3k uses the following types of cookies:

  • Essential cookies: These are required for the platform to function. They keep you logged in, remember your session, and enable core features like the bet slip. You cannot opt out of essential cookies.
  • Analytics cookies: These help us understand how players navigate the platform — which pages are most visited, where players drop off, and how long sessions last. This data is used in aggregate and does not identify individual players.
  • Preference cookies: These remember your settings and preferences, such as your preferred language or display options, so you don't have to set them every time you visit.
You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the 3k platform. Essential cookies cannot be disabled without preventing the platform from working correctly.

8 Your Rights

As a 3k player, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected].

Right of Access

Request a copy of the personal data 3k holds about you.

Right to Rectification

Ask us to correct any inaccurate or incomplete data we hold.

Right to Erasure

Request deletion of your data where we no longer have a legal basis to hold it.

Right to Restriction

Ask us to limit how we use your data in certain circumstances.

Right to Portability

Receive your data in a structured, machine-readable format.

Right to Object

Object to processing of your data for direct marketing at any time.

9 Data Security

3k takes the security of your personal data seriously. We have put in place a range of technical and organisational measures to protect your information against unauthorised access, loss, or misuse. These include:

  • TLS encryption for all data transmitted between your device and the 3k platform.
  • Secure, encrypted storage of passwords — your password is never stored in plain text.
  • Role-based access controls that limit which staff members can access personal data.
  • Regular security reviews and vulnerability assessments of the platform.
  • Monitoring systems that detect and alert on suspicious access patterns.

While we work hard to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong password, do not share your login credentials, and contact us immediately if you suspect any unauthorised activity on your 3k account.

10 Children's Privacy

The 3k platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered a 3k account, please contact us immediately at [email protected] and we will take prompt action to close the account and delete any associated data.

11 Changes to This Policy

3k may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. When we make changes, we will update the "Last Updated" date at the top of this page. For significant changes, we will make reasonable efforts to notify registered players by email or through an in-platform notification.

We encourage you to review this Privacy Policy periodically. Continued use of the 3k platform after an updated policy has been published constitutes your acceptance of the revised terms.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how 3k handles your personal information, please get in touch with our support team.

Email us at [email protected]. We aim to respond to all privacy-related enquiries within 72 hours. For requests to access, correct, or delete your personal data, we will process your request within 30 days of receipt.

For information on how to bet responsibly and use our self-exclusion tools, visit the Responsible Gaming page. For the full terms governing your use of the platform, see our Terms and Conditions.

Your Data Is Safe. Your Bets Are Ready.

Join thousands of Bangladesh players who trust 3k for secure cricket betting, fast BDT withdrawals, and 24/7 support.